Does Hey Silky Skin Work

tl;dr - Product doesn't piece of work. "100% money back guarantee" not every bit simple every bit advertised on home folio. Client service brushes me off. Won't publish my 1 star verified heir-apparent review.

I got suckered in by Facebook ads, what tin can I say? I also very much expected this to exist a positive review, and notwithstanding here we are.

Background:
I've been half because laser pilus removal treatments for a while (like from high schoolhouse 10 years ago when I starting time heard about it), but never seriously enough to sit downwards and spend time researching a good local salon for it. Lo and behold, after mentioning it to my bf, Facebook "reads my heed" and I start getting tons of ads for "Hey Silky Skin" which is advertised every bit at home handheld laser hair removal device.

I read a ton of the Facebook comments (and noticed that the Hey Silky Skin facebook page seemed to be very responsive which I liked), hesitated for weeks and so finally chip the bullet around Mothers Day. The original retail price is $229, but there was a coupon/special and I was able to get it for $179 with free limited shipping.

Hey Silky Pare had great communication from fourth dimension of purchase. I got order confirmation, shipping notification and and so too out-for-delivery and delivered updates by email equally well. Since this is a somewhat pricey product, I liked that in that location was a lot of information about when to expect it to make it. It came in a padded USPS envelope that seemed to secure and protect the product well enough.

The packaging is uncomplicated but sturdy and seems thoughtful and indicative of a product that the company cares about displaying nicely. There's simply two components to information technology - the handheld laser device and a power cord which get in extremely simple to use.

Using the product:
I read and followed the simple instructions and warnings in the small pamphlet and, afterward shaving, I was ready to employ it.
I started on May 14 with just a few areas on my torso to exam information technology out - stomach and left leg (wanted to go out my right leg for comparing) and underarms. On this first twenty-four hours of using information technology, I tried merely Level 1. There is a modest heating awareness during the laser blink only it's nowhere well-nigh a called-for feeling. Information technology took a trivial while to get adjusted to it, but is non painful.

To use the product, simply plug it on, turn information technology on (button on the dorsum), conform the intensity level and and so it's substantially set to use. The big button on the front triggers the light and it volition only flash if the entire front area is covered equally a rubber characteristic. This is a trivial problematic for areas like my knee merely super easy for flat areas. Yous need to printing the button and move the handset along your body, pressing the button as you go. Information technology's not a continuous laser. As such, information technology tin accept a little while to get your entire leg from thigh to ankle compared to shaving.

Feeling a picayune more comfy, I decided to try it on my bikini expanse next on May 15.

I've been shaving in betwixt the weekly treatments and always directly before. I besides started increasing the intensity level depending on the expanse to be between Level 3 for more sensitive areas and Level iv-5 for less sensitive areas although no where does the product mandate that it must exist used on the highest level in order to be effective. In fact, information technology's typically advertised to be "pain gratis" and that customers should be using the product at whatever level is comfy for them.

To be clear, I have a skin tone that is acceptable for the laser treatments according to the instructions (equal to or lighter than "Dirt two-3") and the hair that I'm targeting is blackness, so I'm not trying to utilise it on blonde or low-cal brown hairs.

Discontent:
After my seventh treatment (week 7), I realized I wasn't seeing any of the results I saw discussed on the thousands of comments on their sponsored Facebook ads - nigh of which mentioned seeing results in as early as 2-three sessions. Remembering the "90 day 100% money back guarantee" logo on the website, I went back to check for it and just saw the "shop at present" button at the bottom of the page.

Since the initial social club email from the visitor said " Feel free to transport an electronic mail to united states of america at Hey@HeySilkySkin.com if yous have any questions at all or just want to say hey :)" I figured I would do just that since the website wasn't giving me the answers I wanted.

Their answer was simply that they don't take returns on used products for sanitary reasons (completely understandable) and that the ninety mean solar day money back guarantee could only exist candy if their guidelines are followed in full, directing me to the Hey Silky Pare homepage ( http://www.heysilkyskin.com/)which I had already visited.
I figured there must be something I missed there, but scrolled down the homepage and saw only the bulletin that if you lot're "non happy? no problem". Looking effectually more than, I found the the side carte du jour which is hidden by default, and there was the Money Back Guarantee page which had a list of guidelines y'all had to follow including emailing them on the day your gild arrives.

Of all of these guidelines, of course I missed this and would never typically email a large company afterwards receiving an gild on my own.

I reread through the home page to encounter how I could accept made this error since I'm usually very cautious nearly making big $ corporeality purchases. It seems similar there's no obvious link to the money back guarantee page despite numerous mentions of it when "shopping" for the production.

I emailed customer service again merely for clarification. They confirmed that nil could be done and they only encouraged me to continue to use the product every bit I may non meet "complete results" for 12 weeks based on the 4 stages of hair growth.

Let me tell you. It's now been 13 WEEKS of consistent utilize of the product and I take still yet to see ANY, even minor results, much less "consummate results" on any of the body parts I tried (leg, bikini expanse, underarms, breadbasket). I know this for a fact because I used my correct leg equally a control and the hair on my left leg (which received the treatment) is in exactly the same country. I would have thought maybe at to the lowest degree the fine hair on my stomach would have been afflicted, but even that is still stubbornly growing in as usual.

Please believe me, peculiarly subsequently hearing that I was not eligible to get my money dorsum, I desperately wanted this product to work so I've been extremely diligent in following the instructions and staying on the schedule. And even so, here I am, even so needing to shave every couple of days and basically just flashing calorie-free on my body for no reason.

Bottom line: Long story short, this product does NOT WORK and the Money Back Guarantee is non automatically built into your purchase! Please learn from my mistake and do not purchase this detail. Or if you do, at the very to the lowest degree, delight go to the Coin Back Guarantee link (<-- hither, I'll directly link you lot since it seems the company won't go out of their manner to ensure you can admission it hands) and follow the instructions to opt in.

Note: I did endeavor to get out this product a one star review using the email they sent me as a customer, merely it doesn't seem to have been published (yet). When I try to submit over again (in case information technology did not process correctly), I get a " Review has already been submitted" bulletin so I know information technology was received. I take DM'd the company on Facebook (claims to answer within 2 hours but haven't heard back in over a day).
I don't ordinarily like to write blog posts to complain near bad products, merely since it seems they won't accept my straight review of the product, I figured this was my only way to share my piece.

UPDATE (March 2020) - After publishing this weblog mail service, I concluded upwardly continuing to use the product weekly (once a week which is the recommended interval) until the 25th week. That's 25 treatments total and I saw absolutely no results. In fact, I tin can say now, months later, that the hair in some of the areas I treated (like my stomach) has increased from what I started with which is super abrasive.
Since I had paid for the product through PayPal, I tried to file a merits as a comment had recommended only, in the finish, PayPal ended up siding with the vendor and I did not receive whatsoever of my money dorsum. To reiterate, I really gave this product a fair shot and it DOES Non WORK.